Overview
Home care, (also referred to as domiciliary care or social care), is health care or supportive care
provided in the patient’s home by healthcare professionals.
The Health Establishment of Druze Society / Ain Wazein Medical Village, within this context and
contributing to her vision and strategic plan, has established the Home Care Program to offer a
wide range of activities from preventive to end-of-life care, in order to meet the patients’ needs.
The Home care center aims to make it possible for people to remain at home rather than use
residential, long-term, or hospital facilities as well as it encourages and supports the assistance
provided by the family and/or community.
Through the variety of services provided (assisting daily living, nursing interventions,
Laboratory, Physiotherapy, Medical Equipment Services and hospital based services), this center
aims to increase the Quality of Life and the satisfaction of the patients who receive their treatment
and support in their place surrounded by their families, as well as to reduce the number of
admissions and the duration of hospitalization by moving activities to the home of the patient.
Objectives
To help people maintain optimal wellbeing at home by:
- Determining needs and abilities, developing and coordinating plans of care
- Teaching self-care and coping skills
- Improving, maintaining or delaying loss of functional abilities
- Promoting, teaching and supporting the patients’ families
To facilitate appropriate use of health and other community based services by:
- Preventing or delaying the need for admission to long-term care facilities
- Supporting people having long-term care admission and offering them Home Care services
with same approach and safety - Preventing the need for hospital non indicated admission, increasing the turnover rate within
the hospital, and reducing the frequency of re-admission - Helping individuals and families to access needed services
- Promoting primary healthcare services within the community.
To make the best use of home care resources by:
- Serving people with the greatest need first
- Operating economically and efficiently
- Communicating relevant information in a timely manner.
To meet client needs and optimize client wellbeing within available home care resources
The home care center provides patient-centered care and aims at enhance the patients’ quality of life.
Our Mission
POffer high-quality Home Care services at the lowest possible cost through addressing the needs of
the patients by providing medical, nursing, social and psychological services in a confidential and
respectful manner.
Our Vision
Become the Center of Excellence in delivering home care in the Chouf region by:
- Promoting access to community based services
- Serving as a model of excellence in a culturally appropriate way
- Enhancing the primary health care services
- Remaining up to date with the latest technologies and building capabilities of the human
resources.
Values
- Respect the patients and their dignity
- Integrity and Trust
- Dedication to patients safety and timely delivery of care
- Continuous improvement of care and processes
- Effective communication and information sharing
- Commitment to patient satisfaction
- Cost-effectiveness and financial accountability
The project is divided into five sections respecting the services given and the staff needed. The sections are: Assisted Daily Living (ADL), Nursing Interventions (Procedures), Laboratory services, Physiotherapy services, and Equipment.
Goal
Beneficiaries
- All patients’ functional dependent (Alzheimer, stroke, fracture, etc…) who want to be within their families and get well in the comfort and security of their own homes.
- Any patient who can no longer manage to live on their own and doesn’t require complex medical care.
- Patients admitted in AWMV where their medical condition requires the presence of a companion.
Shifts
Services
- Safety supervision (fall prevention …)
- Home monitoring (fire prevention …)
- Feeding
- Feeding through NG or gastric tube
- Cognitive stimulation and entertaining
- Stimulating mental awareness
- Aiding with reading
- Playing games and cards
- Assisting in crafts, sewing… etc.
- Getting dressed
- Positioning in chair or bed
- Transferring between bed and chair
- Assisting with wheelchair and stretcher
- Walking Mobility
- Assisting in light exercises (according to the doctor’s and physiotherapists recommendations)
- Escort to appointments and events
- Assisting in the Ambulatory and hospital
- Assisting during the doctor’s appointments
- Accompanying to events
- Bathing and showering
- Providing bed baths
- Toileting
- Grooming
- Shaving
- Providing oral hygiene
- Nail care
- Measuring vital signs.
- Documenting vital signs and behavioral change
- Administering and recording of oral medications.
- Providing skin care and giving massages
- Monitoring diet & eating habits
Goal
- To provide on-site laboratory specimen collection services to the patients at home, based on the physicians prescriptions.
- Specimens are delivered to AWMV laboratory center and results will be sent to the patient and physician as soon as they are approved.
Shifts
- Laboratory daily rounds for blood draw are scheduled in coordination with Ain Wazein Hospital Laboratory Department
- Appointments, calls answering and results delivery are provided upon request during the hospital working hours.
Beneficiaries
- All patients who need to do the laboratory tests within a time period of maximum 3 hours between collection and arrival of specimens to AWMV Laboratory.
- All laboratory tests could be done except the ABG's, ammonia, lactic acid, urea breathe test and semen analysis.
- Post-surgical care
Goal
Beneficiaries
- Patients who need nursing services away from the hospital
- Patients who have medical prescription and who are in need of Nursing intervention and/or patients post discharge from AWMV.
Shifts
Services
- Intravenous Insertion and therapy
- Wound care / Suture removal
- Post-surgical care
- Intramuscular injections
- Subcutaneous injection
- Foley insertion & care (for Female patients)
- Immunization (Adults immunization: Flu Vaccine, Pneumococcal Vaccine, Hepatitis A&B immunizations…)
- Tracheostomy care
- Diabetic care
Goal
Shifts
Services
- Physical examination and health assessment
- Management of acute and chronic medical conditions
- Wound and pressure ulcer management
- Psychosocial assessment
- Home IV management
- All clinical examinations possible in a home setting
- Patient Education (about managing illness, importance of adherence to medication, etc…)
- Home Palliative Care
- Pain Management
Goal
Beneficiaries
Shifts
Services
- Gait and balance training
- Transfer and bed mobility training
- Wheelchair training
- Post-surgical and post stroke rehabilitation
- Resistive strengthening exercises
- Manual physical therapy techniques
- Prosthetic/ orthotic training
- Patient and family education
- Home exercise program
Hours of Service
- Planned, intermittent, and predictable service is available to patients within the Chouf area at any time (e.g. weekends, evenings, nights, and holidays).
- Coverage is available 24-hours a day, 7 days a week through an answering service.
- Direct phone lines (landline # 7044 and mobile hotline 03707047) are available in the Home Care Center office to allow immediate access of the patient to the services.