Overview
Home care, also referred to as domiciliary or social care, is the provision of healthcare and supportive services in the patient’s home by qualified professionals.
Within this framework, Ain Wazein Medical Village has established a Home Care Program aligned with its vision and strategic objectives, offering a comprehensive range of services from preventive care to end-of-life support to meet patients’ needs.
The Home Care Center aims to enable individuals to remain in the comfort of their homes rather than rely on residential, long-term, or hospital care, while also encouraging and supporting the role of family and community in patient care.
Through a wide range of services, including assistance with daily living activities, nursing care, laboratory services, physiotherapy, medical equipment support, and hospital-based services, the center strives to enhance patients’ quality of life and satisfaction by delivering care in a familiar environment, while also reducing hospital admissions and shortening lengths of stay.
Objectives
To help people maintain optimal wellbeing at home by:
- Determining needs and abilities, developing and coordinating plans of care;
- Teaching self-care and coping skills;
- Improving, maintaining or delaying loss of functional abilities;
- Promoting, teaching and supporting the patients’ families.
To facilitate appropriate use of health and other community-based services by:
- Preventing or delaying the need for admission to long-term care facilities;
- Supporting people having long-term care admission and offering them Home Care services with the same approach and safety;
- Preventing the need for hospital non-indicated admission, increasing the turnover rate within the hospital, and reducing the frequency of re-admission;
- Helping individuals and families to access needed services;
- Promoting primary healthcare services within the community.
To make the best use of home care resources by:
- Serving people with the greatest need first;
- Operating economically and efficiently;
- Communicating relevant information in a timely manner.
To meet client needs and optimize client wellbeing within available home care resources.
For more information, please contact our homecare team at 03 707 047.
Mission , Vision & Values
Our Mission
Offer high-quality Home Care services at the lowest possible cost through addressing the needs of the patients by providing medical, nursing, social and psychological services in a confidential and respectful manner.
Our Vision
Become the Center of Excellence in delivering home care in the Chouf region by:
- Promoting access to community based services
- Serving as a model of excellence in a culturally appropriate way
- Enhancing the primary health care services
- Remaining up to date with the latest technologies and building capabilities of the human resources.
Values
- Respect the patients and their dignity
- Integrity and Trust
- Dedication to patients safety and timely delivery of care
- Continuous improvement of care and processes
- Effective communication and information sharing
- Commitment to patient satisfaction
- Cost-effectiveness and financial accountability
Services Provided
The project is divided into five sections respecting the services given and the staff needed.
The sections are: Assisted Daily Living (ADL), Nursing Interventions (Procedures), Laboratory services, Physiotherapy services, and Equipment.
Goal
This care is provided to the elderly and the frail people in their family environment while respecting their human dignity and independence to assume both supports, physical and psychological.
Beneficiaries
- All patients’ functional dependent (Alzheimer, stroke, fracture, etc…) who want to be within their families and get well in the comfort and security of their own homes.
- Any patient who can no longer manage to live on their own and doesn’t require complex medical care.
- Patients admitted in AWMV where their medical condition requires the presence of a companion.
Shifts
Upon request, ADL services are scheduled for 1 or 12 or 24 hours assistance.
Services
Mobility and gait training
- Safety supervision (fall prevention …)
- Home monitoring (fire prevention …)
- Feeding
- Feeding through NG or gastric tube
- Cognitive stimulation and entertaining
- Stimulating mental awareness
- Aiding with reading
- Playing games and cards
- Assisting in crafts, sewing… etc.
Physical Assistance
- Getting dressed
- Positioning in chair or bed
- Transferring between bed and chair
- Assisting with wheelchair and stretcher
- Walking Mobility
- Assisting in light exercises (according to the doctor’s and physiotherapists recommendations)
- Escort to appointments and events
- Assisting in the Ambulatory and hospital
- Assisting during the doctor’s appointments
- Accompanying to events
Hygiene
- Bathing and showering
- Providing bed baths
- Toileting
- Grooming
- Shaving
- Providing oral hygiene
- Nail care
Primary nursing assessment/documentation
- Measuring vital signs.
- Documenting vital signs and behavioral change
- Administering and recording of oral medications.
- Providing skin care and giving massages
- Monitoring diet & eating habits
Goal
To provide patients with a professional and safe setting that allow them to avoid hospitalization and gain nursing services that enhance their health condition.
Beneficiaries
- Patients who need nursing services away from the hospital
- Patients who have medical prescription and who are in need of Nursing intervention and/or patients post discharge from AWMV.
Shifts
Upon request
Services
- Intravenous Insertion and therapy
- Wound care / Suture removal
- Post-surgical care
- Intramuscular injections
- Subcutaneous injection
- Foley insertion & care (for Female patients)
- Immunization (Adults immunization: Flu Vaccine, Pneumococcal Vaccine, Hepatitis A&B immunizations…)
- Tracheostomy care
- Diabetic care
Goal
- To provide on-site laboratory specimen collection services to the patients at home, based on the physicians prescriptions.
- Specimens are delivered to AWMV laboratory center and results will be sent to the patient and physician as soon as they are approved.
Shifts
- Laboratory daily rounds for blood draw are scheduled in coordination with Ain Wazein hospital Laboratory Department
- Appointments, calls answering and results delivery are provided upon request during the hospital working hours.
Beneficiaries
- All patients who need to do the laboratory tests within a time period of maximum 3 hours between collection and arrival of specimens to AWMV Laboratory.
- All laboratory tests could be done except the ABG’s, ammonia, lactic acid, urea breathe test and semen analysis.
Goal
To establish individual goals and a treatment plan to help the patients gain their independence.
Beneficiaries
- Patients who need physiotherapy services (Post-Surgery, Post CVA,…).
Shifts
- Schedule will be adjustable upon needs, out of AWMV working hours, and before 08:00 pm.
Services
- Gait and balance training
- Transfer and bed mobility training
- Wheelchair training
- Post-surgical and post stroke rehabilitation
- Resistive strengthening exercises
- Manual physical therapy techniques
- Prosthetic/ orthotic training
- Patient and family education
- Home exercise program
Goal
Help individuals improve function and live with greater independence, to promote the patient’s optimal level of well-being, to enhance quality of life and to assist the patient to remain at home, avoiding hospitalization or admission to long-term care institutions.
Beneficiaries
- Individuals whose condition requires the close monitoring of a clinical specialist (ex. cancer patients, patients with respiratory problems, palliative care, etc…)
- Families of these individuals, as this service renders them able to continue their life normally while providing their loved ones with proper care at the comfort of their own homes
Shifts
Based on patient’s need.
Services
- Physical examination and health assessment
- Management of acute and chronic medical conditions
- Wound and pressure ulcer management
- Psychosocial assessment
- Home IV management
- All clinical examinations possible in a home setting
- Patient Education (about managing illness, importance of adherence to medication, etc…)
- Home Palliative Care
- Pain Management
Patient Access to Service
Hours of Service
- Planned, intermittent, and predictable services are available to patients within the Chouf area at all times (e.g., weekends, evenings, nights, and holidays).
- Coverage is available 24 hours a day, 7 days a week.
- Direct mobile hotline: 03 707 047 during working hours (Monday–Friday from 8:30 to 17:00; Saturday from 8:30 to 15:00). Calls outside working hours, as well as on weekends and holidays, are handled by the operators.